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Employee Tenure: Your Company’s Key to Legendary Customer Service

Posted by Alayna Frankenberry on Feb 3, 2017
 
 
“The goal as a company is to have customer service that is not just the best, but legendary.”   
- Sam Walton

What separates a good company from a great one? In a word, people. Even in a world driven by technology and commodity pricing, the most successful companies realize that their greatest asset lies in their workforce. That’s why employee tenure is one the most effective ways to evaluate the quality of a business. Some of benefits of highly tenured employees are obvious, while others may not be as apparent.

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Topics: employee tenure