Alayna Frankenberry

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Recent Posts

5 Ways Nonprofit Marketers Can Delight Donors

Posted by Alayna Frankenberry on Feb 1, 2018

According to the National Center for Charitable Statistics, there are more than 1.5 million nonprofit organizations registered in the U.S. alone. When it comes to making donations, individual donors have a limited budget and an almost unlimited number of options. Creating and sustaining a healthy donor base requires innovative strategies, and leading nonprofit marketers are rising to the challenge. 

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Topics: Direct mail, nonprofit marketing

QR Code Popularity is Changing: What Direct Mail Marketers Need to Know

Posted by Alayna Frankenberry on Oct 25, 2017

Do you remember the last three QR codes you scanned? If you're shaking your head, don't worry—you're not alone. For awhile it's seemed like QR codes might just be another tech fad. While users and marketers alike first loved the codes and the world of digital possibilities they offered, interest slowly waned. Bring up the topic with your marketing team and you might hear the phrase, "Do people still use QR codes?"

The few extra steps it took to download and use scanning apps created a snag in usability. Like Palm Pilots and beepers, QR code popularity seemed destined to fade into tech obscurity. Then, on September 19, 2017 everything changed.

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Topics: Direct mail, Direct Mail ROI

A Very Merry Mailbox: How to Send Business Holiday Cards Clients and Customers Love

Posted by Alayna Frankenberry on Sep 18, 2017

The holidays are all about expressing gratitude, so there's no better time to thank your customers and clients for their continued loyalty. Holiday rewards and gifts to clients can set your business and brand apart from the competition. While gifts may not be a part of your company's yearly traditions, there's one thing that should be—sending holiday cards to clients and customers. 

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Topics: Direct mail, Holiday Mail

How to Create Direct Mail That Converts

Posted by Alayna Frankenberry on Jul 10, 2017

In our increasingly digitized world, there’s a reason why so many successful brands still deliver direct mail marketing campaigns: because they work. Here are just a few of the reasons why:

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Topics: Direct mail, variable data printing, Direct Mail ROI

Intelligent Mail Barcodes: What They Are and Why They Matter

Posted by Alayna Frankenberry on Jun 9, 2017

You’ve already seen Intelligent Mail barcodes. Whether you work in the printing and mailing  industry, or simply receive mail at home, an Intelligent Mail barcode has passed through your hands. To many people, these codes may just look like a series of black lines, but there’s much more to the coding system than meets the eye. What exactly is Intelligent Mail barcoding and how can businesses make the most of it? Read on to find out.

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Topics: Direct mail, USPS, Intelligent Mail

See Into Your Mailbox’s Future With USPS Informed Delivery

Posted by Alayna Frankenberry on Apr 27, 2017

What will you find in your mailbox tomorrow? You don’t need a crystal ball to know the answer. Now, USPS is pulling back the curtain to allow recipients a sneak preview of their mail before it arrives. Informed Delivery, the new post office tracking service, will change the way we receive mail—and the way direct mail marketers send it. Here’s what you need to know and how to benefit from Informed Delivery.

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Topics: Direct mail, USPS, Mailing and Shipping News

Why Direct Mail Marketers Love Variable Data Printing

Posted by Alayna Frankenberry on Mar 9, 2017

Today, brands play a bigger role in our lives than ever before. They’re texting us, tweeting us, and occasionally even insulting us. The ways brands interact with consumers has evolved, and so have shoppers’ expectations. Consumers have come to expect a higher level of personalization during the buyer’s journey. Direct mail marketing is no exception. Smart direct marketers are rising to meet (and surpass) those expectations with the help of variable data printing.

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Topics: variable data printing, Direct Mail ROI

Employee Tenure: Your Company’s Key to Legendary Customer Service

Posted by Alayna Frankenberry on Feb 3, 2017
“The goal as a company is to have customer service that is not just the best, but legendary.”   
- Sam Walton

What separates a good company from a great one? In a word, people. Even in a world driven by technology and commodity pricing, the most successful companies realize that their greatest asset lies in their workforce. That’s why employee tenure is one the most effective ways to evaluate the quality of a business. Some of benefits of highly tenured employees are obvious, while others may not be as apparent.

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Topics: employee tenure

How to Save Time, Money, and Stress on Your Next Marketing Campaign

Posted by Alayna Frankenberry on Dec 9, 2016

 How much did you enjoy creating and delivering your last marketing campaign? While you may have loved its results, the process itself was likely less than delightful. Epic email chains of edits and approvals, learning and unlearning multiple digital tools, negotiating with printing and shipping companies—sometimes getting a simple message in front of the right customer takes weeks of frustrating work.

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Topics: Direct mail, Direct Mail ROI